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Tips to protect against Online Fraud and Phishing Variations
Do not share any confidential information through suspicious emails, websites, social media networks, text messages or phone calls.
Report It
If you receive one of these suspicious e-mails:
Report it to or the institution that it appears to be from.
If you received one of these suspicious e-mails and you unwittingly provided personal information or financial information, follow these steps:
Protecting You Online
At STATE BANK OF INDIA we use the highest industry standard for security. And we constantly review it to counter any new security threats.
Here are some of the steps we take to protect you while you’re banking online.
When you login:
While you're banking online:
When you're finished:
Security experts at SBI behind the scenes
Safe Online Banking
Select a suitable password.
Always protect your password
Enable our SMS based One Time Password
Remember to logout
Check that the website is secure
Be careful with emails
Secure your computer
Features for Safe Online Banking
OnlineSBI provides several inbuilt features for safe and secure banking. You can use the security options in the profile tab to:
Customize your Personal Profile
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You can set your display name, mobile number and email ID in your personal profile. The display name is used in the Welcome message.
Manage Third Party
You can define your own trusted third parties to whom you wish to transfer funds. You can also add, delete or modify your list of trusted third parties.
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Define Limits
You can set limits for demand draft and third party transfers, in the profile section. It is advisable to set a lower limit. You can enhance the limit as and when required.
Enable High Security
SMS based high security is an additional layer of security provided for your transactions. It is recommended that you enable this feature, in the profile section. Whenever you transfer funds to own or third party accounts, issue a demand draft or credit funds to a PPF account you will receive a high security password by SMS. You need to use this password to complete the transaction.
Types of Online Fraud and Phishing Variations
Phishing Email and Fraudulent websites
Phishing is a general term for e-mails, text messages and websites fabricated and sent by criminals and designed to look like they come from well-known and trusted businesses, financial institutions and government agencies in an attempt to collect personal, financial and sensitive information. It’s also known as brand spoofing. If you should ever receive an email that appears to be suspicious, do not reply to it or click on the link it provides. Simply delete it. To report a suspicious email that uses SBI’s name, you can report to us immediately at . You can read more about Phishing here.
Popup windows/advertisements
Pop-ups are the advertisements that 'pop up' in a separate browser window. When you click on some of these pop-ups, it's possible that you're also downloading 'spyware' or 'adware.'
Vishing
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Vishing is the criminal practice of using social engineering and Voice over IP (VoIP) to gain access to private, personal and financial information from the public for the purpose of financial reward. The term is a combination of 'voice' and phishing.
Scammers randomly dial phone numbers using an automated system or a real human being pretending they are calling on behalf of Bank/financial company asking you to update information regarding your, bank accounts, Card details etc. because there is a problem on your account or they may also say that they have made some upgrades into their system.
Smishing
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Smishing is a form of criminal activity using social engineering techniques similar to phishing. Smishing victims receive SMS messages. Known as 'smishing,' these text messages might ask a recipient to register for an online service -- then try to sneak a virus onto the users' device. Some messages warn that the consumer will be charged unless he/she updates his/her personal or financial credentials in a Web site that then extracts such information and other private data.
Key logging
Unwanted Key-Logging software can record everything that is typed on a computer and send the information to an outside party. Key-Logging 'Spyware' or 'Adware' often infects a computer via a virus attached to an e-mail or other type of download.